Privacy Policy
Privacy Policy (GDPR Compliant)
Sibipharm Ltd
ID(IČO): 09600248
Zborovská 1200/6, Praha 5 – Smíchov, 150 00, Czech Republic
1. Introduction
This Privacy Policy explains how Sibipharm s.r.o. (“we”, “us”, “our”) collects, uses, stores, shares, and protects your personal data when you visit our website or purchase our products.
We process personal data in accordance with:
🟣 Regulation (EU) 2016/679 (GDPR),
🟣 Act No. 110/2019 Sb., on the Processing of Personal Data,
🟣 other relevant EU and Czech regulations.
By using our website, you agree to the terms of this Privacy Policy.
2. Data Controller Contact Information
Sibipharm Ltd
ID(IČO): 09600248
Registered address: Zborovská 1200/6, Praha 5, 150 00, Czech Republic
Email: sibipharm@gmail.com
3. What Personal Data We Collect
We may collect the following categories of personal data:
3.1 Data you provide directly
🟣 Name and surname
🟣 Address / shipping address
🟣 Email address
🟣 Phone number
🟣 Payment details (processed securely by payment providers; we do not store card numbers)
🟣 Account registration data
🟣 Messages and communication history
3.2 Data collected automatically
🟣 IP address
🟣 Device information
🟣 Browser type
🟣 Cookies and analytics data (via Google Analytics, Meta Pixel, etc.)
🟣 Activity logs (pages viewed, clicks, visit duration)
3.3 Data from third-party services
🟣 Payment processors (Stripe, GoPay, PayPal, etc.)
🟣 Delivery services (DPD, Česká pošta, GLS, etc.)
4. What We Use Personal Data For
We process your data for:
4.1 Contractual obligations
🟣 Order processing and delivery
🟣 Customer support
🟣 Payments and invoicing
4.2 Legitimate interest
🟣 Website functionality
🟣 Fraud prevention
🟣 Security monitoring
4.3 Consent-based processing
🟣 Sending newsletters
🟣 Marketing communication
🟣 Cookies requiring consent
4.4 Legal obligations
🟣 Accounting and tax documentation
🟣 Compliance with Czech and EU laws
5. Cookies
We use cookies to:
🟣 ensure website functionality
🟣 analyze visitor behavior
🟣 personalize content
🟣 improve user experience
You may change cookie settings at any time via your browser or our Cookie Banner.
A detailed Cookies Policy can be provided separately.
6. How Long We Store Your Data
We keep personal data only for as long as necessary:
🟣 Order and invoicing data: 10 years (legal requirement)
🟣 Customer accounts: until deletion
🟣 Marketing data: until you withdraw consent
🟣 Technical logs: 1–24 months (varies by service)
7. Data Sharing and Transfers
We may share data with trusted third parties:
🟣 Payment gateways
🟣 Delivery companies
🟣 IT service providers
🟣 Analytics tools
🟣 Legal authorities (only if required by law)
We do not sell personal data.
We do not transfer personal data outside the EU unless the provider ensures GDPR-compliant protection (e.g., Standard Contractual Clauses).
8. Your Rights Under GDPR
You have the right to:
🟣 Access your data
🟣 Correct inaccurate data
🟣 Request deletion (“right to be forgotten”)
🟣 Restrict processing
🟣 Object to processing
🟣 Data portability
🟣 Withdraw consent
🟣 File a complaint with the Úřad pro ochranu osobních údajů (UOOU)
To exercise these rights, contact us at: [insert email]
9. Data Security
We apply technical and organizational measures to protect personal data:
🟣 Encrypted data transmission (HTTPS)
🟣 Secure servers located in EU data centers
🟣 Access control and authentication
🟣 Regular backups
🟣 Monitoring for security threats
10. Children’s Privacy
Our products and website are not intended for children under 18.
We do not knowingly collect children’s personal data.
If you believe a minor has provided us with information, please contact us immediately.
11. Changes to the Privacy Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page along with the effective date.
12. Contact Us
If you have questions about this Privacy Policy or your data rights, contact us:
Sibipharm Ltd
ID(IČO): 09600248
Zborovská 1200/6, Praha 5 – Smíchov, 150 00
Email: sibipharm@gmail.com